Shipping and Delivery Policy
At Vin Jose, we strive to provide you with a seamless shopping experience from start to finish, including fast and reliable shipping. Here’s everything you need to know about our shipping and delivery processes:
Shipping Options:
- Standard Shipping:
Delivery typically takes 5-7 business days within the USA. - Express Shipping:
For quicker delivery, we offer express shipping options at an additional cost, typically arriving within 1-3 business days.
Free Shipping:
Enjoy free shipping on all orders. No promo code is required!
Processing Time:
- Orders are usually processed within 1-3 business days. Custom-made or personalized items may take longer to process. You will receive a confirmation email once your order has shipped.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your order’s journey until it arrives at your doorstep.
Delivery Issues:
If you experience any issues with delivery, such as a lost or damaged package, please contact us at jack420frosty@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible.
International Shipping:
We currently ship to select international locations. Shipping times and costs will vary based on your location. Any customs fees or import taxes incurred are the responsibility of the customer.
Returns and Exchanges:
For information on returns and exchanges, please refer to our Refund Policy